I use Cisco AnyConnect on my Windows 7 computer to make VPN connections. It also has capability to connect to WiFi. But I always had problems in connecting toWiFi with AnyConnect. Connection drops frequently and it keeps saying ‘Acquiring IP address‘.

AnyConnect installs a service called ‘Network Access Manager‘ which seems like takes over the native Windows WiFi connecting client. So when I click on the network icon in the System tray it says ‘No connections are available'(See below snapshot). Without AnyConnect, it always displays the WiFi connections available.

If you are facing the problem then you can try the following solution that worked for me.

Cisco Anyconnect Not Connecting To Wifi Windows 10

I am posting this as a solution as I saw many registry related solutions that did not work but this approach did. This is two parts A) Getting a reinstll to work on Windows 10. B) Getting the Windows 10 install to work. Symptoms: -User upgraded to windows 10 without uninstalling Anyconnect first.-Uninstall anyconnect after upgrade reports no error. Also tried other employees credentials, all connect but no access to network. And have tried the credentials on a known working VPN and get access. I should also say that I have setup VPNs (the same way) for the company before but they never gave me any issues. This is the first time I've tried to set one up on a Windows 10 machine though.

• Open Services management console by running Services.msc from Run
• Find the service ‘Cisco AnyConnect Network Access Manager‘.
• Right click and stop the service.
• Now Cisco AnyConnect will say ‘NAM service unavailable‘
• Now Windows will use the native WiFi client to connect to the WiFi
• When you reboot your system, the NAM service will start and may cause problem again. You can disable this service in Services management console to prevent that.

AnyConnect has settings to disable the NAM feature. But that did not work for me. Even after disabling NAM service, I could not connect to WiFi. Windows network icon shows the WiFi connection but gives the error ‘Windows was not able to connect to…‘. I followed the below steps to do this.

Cisco Anyconnect No Internet Access Windows 10 Home Edition

• Opened Anyconnect window and click on Advanced.
• Clicked on ‘Networks’ tab in the left side pane.
• Clicked on Configuration tab. Changed the NAM to disabled as shown below.